McDonald’s just made one mind-blowing AI decision that has its workforce in total shock

Dirk Tussing from Chicago IL, United States, CC BY-SA 2.0,, via Wikimedia Commons

Technology has advanced rapidly in recent years defying the expectations of consumers and tech experts. 

Companies of all types and sizes have feverishly attempted to take advantage of these advancements.  

And McDonald’s just made one mind-blowing AI decision that has its workforce in total shock.

McDonald’s latest move has caused many to rethink integrating with AI services

Recent advancements in generative artificial intelligence (AI) have brought advanced AI chatbots to personal computers across the world. 

In the snap of a finger, companies from every industry announced massive investments in AI technology, hoping that it could cut costs and boost profits. 

Fast food giant McDonald’s, for example, recently announced an end to a massive AI project. 

Starting in 2021, McDonald’s began testing the use of AI in the voice ordering process at select drive-thrus across America. 

However, this project did not yield the results McDonald’s had hoped for, leading to its termination. 

McDonald’s USA Chief Restaurant Officer Mason Smoot discussed this major development in a recent interview with Restaurant Business.

Smoot told the industry magazine, “after a thoughtful review, McDonald’s has decided to end our current partnership with IBM on AOT [automated order taking] and the technology will be shut off in all restaurants currently testing it no later than July 26, 2024.”

He reported on the results of the tests, adding, “While there have been successes to date, we feel there is an opportunity to explore voice ordering solutions more broadly,” going on to say that “an informed decision on a future voice ordering solution by the end of the year.”

McDonald’s expanded on these claims in a statement to Fox News on Monday.

“The goal of the test was to determine if an automated voice ordering solution could simplify operations for crew and create a faster, improved experience for our fans,” McDonald’s wrote in the statement.

“Through our partnership with IBM, we have captured many learnings and feel there is an opportunity to explore voice-ordering solutions more broadly,” the statement continued.

“After thoughtful review, McDonald’s has decided to end our current global partnership with IBM on AOT beyond this year. IBM remains a trusted partner and we will still utilize many of their products across our global system,” the fast food giant added in its statement to Fox News. 

Many business owners and American consumers have learned that AI comes with challenges 

Like any technology, the technology is only as good as the people who develop it. 

Although AI offers many promising possibilities, the widespread use of AI comes with many downsides and challenges. 

Google proved this last year with the rollout of its own AI service called Google Gemini. 

The program received significant backlash after consumers discovered a woke bug in its system, which automatically caused the system to render images and search results with “woke” sensitivities in mind. 

Gemini rendered ridiculously false images of black WWII German soldiers and female Popes, causing Google to lose the competitive edge in this sphere. 

Ever since, many have speculated about the widespread use of AI, fearing the alleged left-wing nonsense programmed into it from leftists in Silicon Valley. 

US Political Daily will keep you updated on any developments to this ongoing story.